Content Creator, Social Media & Community Manager 

Location: Hybrid — Lagos, Nigeria
Employment Type: Full-Time
Industry: Fintech • Payments • Digital Assets
Compensation: ₦200,000 – ₦250,000 Monthly


ABOUT US

We are building an AI-powered financial technology platform designed to simplify how people move, convert, and manage money across Africa.

Our product combines conversational AI, digital assets, and modern financial infrastructure to make financial transactions easier and more accessible.

We are looking for a creative, confident, organized, and proactive Content Creator, Social Media & Community Manager who can produce engaging video content, manage our social media presence, and build meaningful relationships with our online audience.

This is a hands-on role for someone who understands digital culture, enjoys creating content, and can turn ideas into engaging videos while maintaining an active and growing online community.

ROLE OBJECTIVE

Create compelling content that attracts audiences, builds brand awareness, and encourages product adoption while managing the company's daily social media activities and community engagement.

The role combines on-camera content creation, short-form video production, social media management, and organic community growth.

You will work closely with the Growth Marketing Manager and Brand Designer/Motion Graphics Editor to execute marketing campaigns, develop original content, and maintain a consistent and engaging digital presence.

KEY RESPONSIBILITIES

1. Content Creation & On-Camera Production

  • Serve as one of the brand's primary on-camera content personalities.
  • Develop, film, and present engaging short-form videos for TikTok, Instagram Reels, YouTube Shorts, and other relevant platforms.
  • Create promotional videos, product demonstrations, short skits, relatable stories, and educational content.
  • Participate in founder-led and collaborative video campaigns.
  • Develop original content concepts, attention-grabbing hooks, and engaging storytelling formats.
  • Independently film and edit routine short-form videos using CapCut or similar tools.
  • Maintain consistent production quality and meet agreed deadlines.

2. Customer Acquisition & Campaign Content

  • Participate in producing video creatives designed to attract potential customers and encourage product adoption.
  • Work with the Growth Marketing Manager to translate marketing concepts and scripts into engaging video content.
  • Present promotional videos, product demonstrations, and customer problem-and-solution scenarios.
  • Record suitable footage and supporting takes for advertising campaigns.
  • Complete straightforward edits independently where appropriate.
  • Coordinate with the Motion Graphics Editor for advanced editing, AI-generated visuals, motion graphics, and other specialist production requirements.
  • Ensure footage, scripts, and production materials are properly organized and submitted on time.

3. Organic Content, Trends & Entertainment

  • Research and identify relevant social media trends, viral formats, and audience interests.
  • Independently create entertaining, relatable, and spontaneous short-form videos.
  • Develop TikTok trends, POV videos, short skits, workplace humor, reactions, and other engaging content formats.
  • Create recurring content series that build audience familiarity and encourage organic discovery.
  • Adapt relevant trends quickly while maintaining the brand's identity.
  • Experiment with content styles, hooks, and storytelling approaches.
  • Monitor audience responses and use performance insights to improve future content.

Organic content should feel natural and entertaining. Not every video needs to be a direct advertisement.

4. Social Media Management

  • Manage the day-to-day activities of assigned social media accounts.
  • Maintain and execute the approved social media content calendar.
  • Prepare captions, post descriptions, and publishing schedules.
  • Publish and schedule approved content consistently.
  • Monitor comments, mentions, and direct messages.
  • Ensure social media profiles, links, and brand information remain accurate.
  • Track content performance and identify opportunities for improvement.
  • Maintain an organized pipeline of upcoming, scheduled, and published content.
  • Support organic audience growth through relevant content and distribution activities.

5. Community Management & Audience Engagement

  • Build and maintain positive relationships with followers and relevant online communities.
  • Respond to routine comments, messages, and product inquiries using approved information.
  • Participate meaningfully in relevant conversations across social media platforms.
  • Identify opportunities for community engagement and organic audience development.
  • Monitor audience questions, customer concerns, and recurring objections.
  • Develop community-focused content that builds trust and familiarity.
  • Identify relevant creators, communities, and conversations that may support audience growth.
  • Escalate sensitive customer complaints, transaction issues, verification concerns, and security-related inquiries to the appropriate team.
  • Maintain professional, helpful, and brand-appropriate communication.

Community management involves proactive engagement, not simply waiting for people to comment or send messages.

6. Creative Research, Organization & Reporting

  • Proactively develop and propose fresh content ideas.
  • Research competitors, audience interests, emerging trends, and successful content formats.
  • Collaborate with the creative and growth teams on campaign planning and execution.
  • Manage assigned tasks, deadlines, and content production schedules.
  • Maintain organized footage, project files, and completed content in approved shared storage.
  • Use the company's task management system to track assignments and progress.
  • Monitor content and community performance.
  • Provide regular updates, audience insights, and performance reports.
  • Identify challenges early and communicate proposed solutions.

REQUIRED SKILLS & EXPERIENCE

Must Have

  • Strong on-camera confidence, presentation, and communication skills.
  • Demonstrable ability to produce engaging short-form video content.
  • Practical experience filming and editing videos for TikTok, Instagram Reels, or similar platforms.
  • Proficiency with CapCut or comparable video editing tools.
  • Good understanding of social media trends, platform culture, and organic content formats.
  • Strong creativity, storytelling ability, and awareness of audience interests.
  • Ability to manage social media publishing and routine community engagement.
  • Good written communication and caption-writing skills.
  • Strong organizational and time management abilities.
  • Ability to manage multiple responsibilities and meet deadlines.
  • Initiative, adaptability, attention to detail, and willingness to learn.
  • Ability to work independently while collaborating effectively with a small marketing team.

Strong Advantage


Experience with:

  • Managing business social media accounts.
  • Building or moderating online communities.
  • Creating promotional or advertising videos.
  • Developing viral or high-engagement organic content.
  • Fintech, payments, cryptocurrency, or financial services.
  • Social media analytics and performance reporting.
  • Content scheduling and project management tools.
  • AI-assisted content creation.
  • Working in a fast-moving startup environment.

Previous formal employment is not compulsory. Strong creative ability, practical skills, and demonstrated reliability are more important.

WHAT SUCCESS LOOKS LIKE

A successful person in this role will:

  • Consistently deliver engaging, high-quality content across different formats.
  • Independently create and edit routine organic videos.
  • Support customer acquisition campaigns with effective on-camera content and timely production.
  • Maintain an active, organized, and professionally managed social media presence.
  • Build genuine audience relationships through meaningful community engagement.
  • Identify content trends and growth opportunities without constant supervision.
  • Manage assigned responsibilities, schedules, and deadlines reliably.
  • Use audience insights and performance data to continuously improve content.
  • Contribute meaningfully to brand awareness, organic audience development, and marketing objectives.

Performance will be assessed through content quality, consistency, initiative, execution, organization, audience engagement, and contribution to agreed marketing objectives.

Specific production targets and operational KPIs will be communicated through the company's performance framework.

WORK ETHIC & OWNERSHIP

We operate in a fast-moving startup environment where creativity, initiative, organization, and execution are essential.

We are looking for someone who:

  • Takes ownership of responsibilities without waiting for constant instructions.
  • Enjoys creating content and experimenting with new ideas.
  • Understands the difference between structured advertising content and spontaneous organic content.
  • Can balance video production with social media and community responsibilities.
  • Works efficiently and respects agreed deadlines.
  • Is comfortable receiving feedback and continuously improving.
  • Maintains professional availability and accountability.
  • Is motivated by building an engaging, recognizable, and growing brand.

We value consistent execution and meaningful contribution over simply being active on social media.


HOW TO APPLY

Interested candidates should submit:

  • Updated CV.
  • Links to their TikTok, Instagram, or relevant content portfolio.
  • Examples of short-form videos you’ve personally created and edited.
  • A brief description of their experience managing social media accounts or online communities, where applicable.


If you believe you're qualified and excited about building one of Africa's next-generation fintech and crypto products, we'd love to hear from you.


Send your application to: [email protected]


Use the subject line: Application – [Role Name]


Only shortlisted candidates will be contacted. We value demonstrated ability, creativity, initiative, and results more than impressive job titles.